Terms of Service

Welcome to SingraTech! By accessing or using our website, https://singra.tech/ (the “Website”), or our technology and consultancy services (“Services”), you (“User” or “you”) agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully. If you do not agree to any part of these Terms, you should not use our Website or Services.

1. Acceptance of Terms
By using our Website and Services, you confirm that you are at least 18 years old, or the minimum legal age in your jurisdiction, and capable of legally agreeing to these Terms. If you are using the Website or Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services
SingraTech specializes in providing IT consultancy, software development, and related technology solutions. Our Services may include custom software development, technology assessments, implementation of IT solutions, and ongoing technical support. We reserve the right to update, expand, or discontinue any Service at any time.

3. Scope of Services and Limitations
Our consultancy and development services are offered as-is and as-available. SingraTech does not warrant that our solutions or software will meet your specific requirements beyond those outlined in the initial project agreement or specification. Customizations or modifications requested beyond the agreed scope may incur additional charges.

4. User Responsibilities
Users agree to:

• Use the Website and Services only for legitimate business and technical purposes.

• Provide accurate, complete, and up-to-date information during any registration or service request process.

• Maintain the confidentiality of account details and immediately notify us if you suspect unauthorized access or misuse of your account.

5. Project and Service Agreements
Each IT project may be subject to a separate Service Agreement, detailing the project scope, timelines, deliverables, and payment terms. This Agreement may include specific technical requirements and milestones. Users are responsible for reviewing and approving all project specifications before work begins. Any additional work or revisions beyond the agreed-upon scope may require separate payment and timeline adjustments.

6. Intellectual Property Rights
All intellectual property related to the Website, including code, design, text, and graphics, belongs to SingraTech. For custom software development projects, ownership and licensing of the developed software or code will be specified in the Service Agreement. In general:

• SingraTech retains ownership of proprietary code and tools developed internally.

• Any code or software custom-built specifically for a client may be licensed, transferred, or otherwise handled per the Service Agreement.

7. Payment Terms and Fees
All fees for Services are outlined in the project agreement or proposal provided to the client. Payment terms, including deposits, interim payments, and final payment schedules, will also be specified in the project agreement. Payments must be made on time to avoid delays in the project timeline or suspension of services.

8. Warranties and Liability Limitation
To the fullest extent permitted by law, SingraTech provides all services “as is” and disclaims any warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. SingraTech shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use the Website or Services, including any technical issues or service disruptions.

9. Confidentiality and Data Protection
Both SingraTech and the client agree to keep confidential any proprietary or sensitive information shared during the course of any project. Any client data processed or stored during the provision of our Services is handled in accordance with applicable data protection laws and our Privacy Policy.

10. Indemnification
You agree to indemnify and hold SingraTech, its affiliates, and employees harmless from any claims, losses, or liabilities arising from your use of the Website, breach of these Terms, or violation of any applicable laws or rights of third parties.

11. Termination of Services
Either party may terminate a Service Agreement by providing written notice under the conditions specified in the Agreement. SingraTech reserves the right to suspend or terminate Services in cases of non-payment or breach of these Terms. Upon termination, your rights to use our Services cease immediately.

12. Governing Law and Jurisdiction
These Terms and any related disputes will be governed by the laws of Singapore. Any disputes arising from these Terms or the use of our Services will be subject to the exclusive jurisdiction of the Singapore courts.

13. Amendments to Terms
We may update these Terms periodically to reflect changes in our Services or for other legal or regulatory reasons. We will notify you of any significant changes by posting the revised Terms on our Website. Continued use of our Website or Services after such changes constitutes acceptance of the revised Terms.

14. Contact Us
For any questions or concerns regarding these Terms or our Services, please contact us:

SingraTech
Email: info@singra.tech